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RDM Industrial Products Inc.
M  A  N  U  F  A  C  T  U  R  E  R   -   D  I  S  T  R  I  B  U  T  O  R
Providing Industrial Furniture Solutions for over 30 Years...

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RDM FAQ

Frequently Asked Questions

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1. Do you manufacture work benches in custom sizes ??

Certainly.  Since we are the manufacturer, we are able to accommodate any unique size requirements you may have.  Our prices and lead times on custom orders are very reasonable as well.  Please contact us for a quote on any custom-sized order you may have.

2. Can you match or provide custom colors ??

Regarding Paint - Custom colors are available.  Charges may apply for small orders.  We have the ability to match your color needs...

Regarding Plastic Laminates
- match the custom color you desire for your work bench frame and laminate needs.  ESD and Chemical-Resistance laminates have a limited color selection.

For all finishes, pricing depends upon the color selection and quantities ordered.  Please feel free to
contact us with your custom coloring questions.

3. Do you have an authorized distributor in my area ??

Our corporate facility is located in Milpitas, California (Silicon Valley) where we manufacture all of our work benches.

4. What are your shipping methods ??

We use commercial freight carriers.  Shipping prices vary, depending upon the weight and targeted destination (zip code).  When placing an order, remember to include your name, company name, shipping address, zip code, and telephone number. 

5. What are your typical lead times ??

Our lead times vary, depending upon the quantity and current work load.  Typically, our standard lead time for a large order is 4-6 weeks.  Rush order pricing is available.  You can decrease your lead time by providing a credit card for your work bench purchase.

6. What are your payment options ??

We accept cash, check, and credit cards (Visa, Master Card, Discover, & American Express). We also offer credit accounts, based on approved credit, making it convenient for you to place orders.  We want to be your One Stop Solution Shop.

7. What are the typical / standard work bench sizes ??

The dimensions that are most commonly used are as follows:
Width:  72" (6'-0")
Depth (Front-to-Back):  30 & 36" (2'-6" & 3'-0")
Height of Main Work Surface:  30"(Sitting/Desk)  34"(ADA/Standing/High Seating) 36-42"(Standing)
Height of Upper Shelf:  20"(Surface to Surface)
Depth of Upper Shelf (Front-to-Back):  12 to 18" (1'-0" & 1'-6")

8. How do you check the Fluid Level on the Hydraulic Systems ??

Each leg has its own isolated system. There is no central fluid reservoir like what you would see on larger hydraulic systems. The only way to tell if you are low on fluid is to extend the lift system to its maximum reach. If the legs do not reach their designed extension or they are “spongy” (where the legs feel like they are bouncing under weight), then you are low in fluid. We offer a recharge kit that comes complete with fluid, bottle, replacement ferrules and instructions.

9. My Hydraulic System is not lifting completely on one or more legs.  What is happening ??

If the legs do not reach their designed extension or they are “spongy” (where the legs feel like they are bouncing under weight), then you are low in fluid.  Each leg has its own isolated system. There is no central fluid reservoir like what you would see on larger hydraulic systems.  We offer a recharge kit that comes complete with fluid, bottle, replacement ferrules and instructions.

10. What does ESD stand for ??

ESD Stands for Electro-Static Discharge or Dissipative, which is used for many applications, but especially popular for electronics assembly and manufacturing.  In short, it helps to protect electronic components from static electricity by absorbing and partially redirecting (it is also conductive) the electric charges that build up on items.  The static is discharged to and through the surface when contact is made.

 

 



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